Consumer Loans

Account Maintenance

• Who can answer my questions regarding my existing HELOC and my current available line amount?
• How do I check my account status and other information?
• How do I change my loan address?

Payments

• What is the street address for overnight delivery of my payment?
• Where do I send my monthly payment coupon?
• What do I need to remember about making my loan payments?
• How can I make a payment the same day?
• Where do I send other correspondence?
• Where do I send funds to pay down my line of credit?
• I lost my payment coupon. What do I do?
• Does Washington Mutual pay customary closing costs for a home equity loan or line of credit?
• How do I pay down my line of credit?
• How do I pay off my loan?