Home Loans (Servicing Your Loan)

I lost my payment coupon. What do I do?

If you have lost or misplaced your payment coupon with the address of the Payment Processing Center, you may instead mail your mortgage payment to the address below. Please be sure to write your loan number on your check.

Mortgage Payments

This address should be used for mortgage payments only. Using this address for payoffs or other payments will delay processing and may result in negative credit reporting and additional charges.

Washington Mutual
P.O. Box 9001123
Louisville, KY 40290-1123

Overnight Payments

This address should be used for overnight mortgage payments only. Using this address for payoffs or other payments will delay processing and may result in negative credit reporting and additional charges.

Washington Mutual
Attn: Remittance Processing
6716 Grade Lane
Building 9, Suite 910
Louisville, KY 40213

The addresses above are for home loan payments only. If you would like to payoff your loan, use the address on your payoff quote to ensure accurate and timely posting. Learn more about requesting a payoff quote.

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