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Customer Service > Questions & Answers > Frequently Asked Questions > Personal Banking >

Home Loans (Servicing Your Loan)

How can I make a payment today?

Using our Just-in-Time (JIT) EFT® payment system, you can make a payment over the phone up until 9:00 p.m. Central Time Monday through Friday, or until 6:00 p.m. Central Time Saturday, and the payment will be considered effective that day (except on major holidays). To make your payment by phone, call us at (866) WAMU-YES ((866) 926-8937). We charge a $12 fee for making a JIT payment using the automated voice response system, or a $15 fee for JIT payments made through a Customer Care representative. You can also make a payment via wamu.com that will be effective dated on the day that you initiate it.