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Customer Service > Questions & Answers > Frequently Asked Questions > Personal Banking >

Home Loans (Servicing Your Loan)

Do I (or my closing agent) need to verify the payoff figures on the day of closing?

The amount due will change if payments were posted to or removed from the account after the payoff statement was ordered. If payoff funds are received after the expiration date of the payoff statement, the interest amount due will be different. You or your agent should contact us at (866) WAMU-YES ((866) 926-8937) on the day of closing to verify the payoff figures.