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Customer Service > Questions & Answers > Frequently Asked Questions > Personal Banking >
We accept coverage from insurance companies with a Best Key Rating of BIII or above. Your insurance agent can advise if the company of your choice meets this guideline. If you replace your current coverage, please send a copy of your replacement policy, along with your written authorization, to our office so that it arrives at least 30 days before your current policy expires.
Please keep in mind that if you change policies before your current policy expires, you may not receive a full refund from your current insurance company.