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Customer Service > Questions & Answers > Frequently Asked Questions > Personal Banking >

Home Loans (Taxes and Insurance)

Why does the total of my tax payments reported by Washington Mutual not match my tax bill(s)?

Many times tax payments made by mortgage companies are paid in installments rather than in one lump sum. It is also possible that two bills were paid in the same calendar year if the due date is near January 1st each year. Washington Mutual does not report tax amounts to the IRS. The IRS obtains tax amounts directly from your tax treasurer's office. For more information on tax disbursements made from your account on your behalf, please look at your account transactions on the "Transaction History" page of this website.